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Webbuddy Online Store Features

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Five Minute Setup

A simple set-up guide walks you through the steps, from adding your first product to setting up your tax and shipping options.

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Multiple Payment Options

Online Store is pre-integrated with local and global payment options including Rupay and Paypal, making it easy for your to setup payment for your Store for India and across the world!

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Product Catalogue

Set up your product catalogue with all necessary details including stock limits, custom text fields, and dates

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Tax Settings

You can quickly and easily set up your tax settings as per your products/services

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Gift Cards and more with Web points

Use web points to add Gift cards and coupons for promotions, or even increase your product catalogue

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Responsive Website

Online Store is integrated with your responsive website that works across all devices

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Business Email, Contacts and Calendars

Get bundled secure business email that works across devices. Includes Contacts, Calendars, Tasks and more

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Manage and customise from a single console

Manage your online store, your website, mailbox and even your domain/s from a single console

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Online Store is PCI-DSS Level 1 Service Provider Certified. We use highly secured and trusted platforms to store your Online Stores information

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Web Analytics

Get insights into your visitors and their visits to your website directly in your console, and measure how effective your online presence is

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Online Marketing

Design and run email marketing campaigns and get actionable insights to get new customers!

Webbuddy Pro is backed by

Best-in-class dedicated support

Our certified in-house Cloud onboarding and support team will help you onboard, activate and setup your Webbuddy, and address your queries and issues.

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Seamless online experience

Buy Webbuddy lite directly from the Vodafone CloudStore. It is quick, easy and completely online. No hassles of paperworks and long wait times.

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Guaranteed Uptime

Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).

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Security and privacy

Webbuddy lite is backed by enterprise grade security, proactive monitoring and industry leading privacy policies.

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Frequently Asked Questions

Online Store is PCI-DSS* Level 1 Service Provider Certified. We use highly secured and trusted platforms to store your Online Stores information.

Payment Card Industry Data Security Standard (PCI DSS) is a worldwide information security standard defined by the Payment Card Industry Security Standards Council. The standard was created to help payment card industry organizations that process card payments prevent credit card fraud through increased controls around data and its exposure to compromise. The standard applies to all organizations that hold, process, or exchange cardholder information from any card branded with the logo of one of the card brands.
No, we do not charge the transaction fee from your sale.

However, the payment gateway you choose to process orders online may charge transaction fees and other service fees. A payment gateway is an e-commerce application service provider service that authorizes credit card payments. There are free and affortable options; be sure to be familiar with all important details and potential fees associated with your chosen payment gateway.
Here are the basic steps associated to making online purchases:
1. Customer browses your Online Store catalog, adds an item(s) to the bag, and goes to checkout (opens their bag and clicks 'Checkout' button).
2. Customer then inputs a shipping address (if the items are shipped) and picks up a shipping method.
3. Customer chooses a preferred payment method, and inputs their billing address.
4. Completes the order.

Step #4 can be divided into more steps, and differs depending on what payment method is chosen.
Online Store doesn't store or transfer the money to you; rather it serves as a go-between in processing payments. Online Store keeps your customers' and orders data and provides you with tools to arrange payments and manage the orders.
‘Payment Methods’ in Online Store is where you set a way to receive payments. Generally every online store can support two types of payment methods: online and offline.

Online payment means that the funds are transferred to you (to your payment account) virtually immediately the customer confirms the payment. Online payments are typically handled via a Payment gateway, an e-commerce application service provider service that authorizes credit card payments. If the credit card information submitted to the payment gateway matches the information on file with the credit card company and the charge is approved the payment gateway will then transfer the money from your customer’s credit card into your merchant account. The merchant account is basically an online bank account that will temporarily hold your money (you are the merchant) until it is moved into your actual bank account. After a successful sale, money will be transferred into your merchant account and it will sit there for a few days, usually between 2 and 7 days, then, in most cases, it will automatically be transferred into your bank account.

Offline payment implies that the money is transferred later since the customer is supposed to arrange the transfer offsite: for ex., go to a nearby bank to transfer the money (that would be bank/wire transfer payment method), or you should give the customer a call to agree on the payment ("Phone order" payment method), or customer will give cash to the courier, etc.
Online Store allows tracking inventory on product level. You can define a quantity for each product separately. Product quantity is automatically reduced when an item has been bought. When the quantity reaches zero, the product gets “Out of stock” status and can’t be ordered anymore. The Online Store administrator gets notified about it.
Online Store is integrated into your website.

When you choose Online Store, you get to choose your domain, set up your website, your business email, and your online store. You can also manage and customise everything from a single console yourself.